Fixing People Problems
Healthy workplace relationships are at the heart of healthy businesses. This workshop provides employees with the skills necessary to control their own power, understand others, and create plans that allow for interaction that creates a strong and enjoyable company culture.
Purpose
Strong relationships are the foundation of personal and professional success. Organizations thrive when employees develop essential people skills. They feel confident working with others, taking initiative, and owning their responsibilities.
Outcomes
For Participants:
- Work more effectively with colleagues, supervisors, and customers.
- Take greater ownership and initiative in daily responsibilities.
- Create personal action plans to improve work relationships.
- Proactively resolve people problems with positive outcomes.
For the Company:
- Improved customer retention.
- Higher employee engagement.
- Decreased employee turnover.
- More efficient resolution of customer issues.
Content
- Building Interpersonal Skills
- Understanding Others: The Root of Behavior
- Action Plans and Conflict Resolution