Workshops
Our approach includes in-person workshops with a majority focus on exercises to cultivate and reinforce skill development. Each program includes materials for all participants and a period of 1-on-1 follow-up coaching.
We work with you to understand your company’s situation and to build a custom training program that will be a perfect match to your needs.
The IFI Training Process
The IFI Training Process ensures effective skill transfer. Every workshop we deliver includes:
- Pre-Workshop Customization – Tailored training to meet your objectives. We don’t believe in one-size-fits-all workshops, but in solutions catered to your organization’s unique situation and needs.
- Dynamic Workshop Delivery – Interactive workshops that exceed expectations and create lasting change.
- Engaging Tool-Based Training – Providing practical, tool-based learning that participants can apply immediately and permanently.
- 70% Exercise-Based Workshops – Focused on interactive, hands-on exercises rather than passive learning.
- Follow-Up and Coaching – Regular follow-up sessions to reinforce learning and address skill gaps. All of our programs come with at least 3 months of follow-up coaching to help participants continually improve.
Our Workshops
Customer Service Strategies
A 1-day workshop designed to help front-line personnel build business relationships which are more rewarding for clients and employees alike.
Fixing People Problems
A 1-day workshop on conflict resolution and tool-based enhancement of your employees’ capacity to work effectively with coworkers and customers.
Convincing Interpersonal Communication
A 1-day workshop to equip professionals with the skills to lead others toward desired outcomes in a way that fosters respect and understanding.